Privacy Policy

Last updated: November, 15 2025

Buzzy (“Buzzy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you:

      • Shop with us at our retail store located at [store address] (the “Store”);

      • Use our online menu, ordering, or delivery platforms (including any embedded third-party menu providers);

      • Join and participate in Buzzy Rewards or other loyalty programs; or

      • Interact with us by phone, email, text message, social media, or other channels

    (collectively, the “Services”).

    By using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.


    1. Information We Collect

    a. Information You Provide Directly

    We may collect:

        • Contact information – Name, email address, phone number, mailing address.

        • Account information – Username, password, preferences, loyalty/rewards details.

        • Purchase information – Products purchased, order history, payment method (processed by third-party payment processors), discounts or rewards used.

        • Identity verification details – Date of birth, government-issued ID details (viewed and/or scanned as allowed by law), medical or adult-use status when required.

        • Communications – Messages you send to us (email, SMS, contact forms, social media), survey responses, feedback.

        • Event & marketing participation – RSVP details, contest/sweepstakes entries, and your marketing or SMS consent status.

      b. Information Collected Automatically

      When you use the Site or certain online ordering tools, we and our service providers may automatically collect:

          • Device and usage data – IP address, browser type, operating system, device identifiers, referring/exit pages, pages viewed, links clicked, search queries, and time/date stamps.

          • Cookies and similar technologies – Cookies, pixels, and other tracking technologies that help us remember your preferences, improve the Site, and analyze usage.

        You can configure your browser to refuse cookies or to alert you when cookies are being sent. Some parts of the Site may not function properly without cookies.

        c. Information From Third Parties

        We may receive information about you from:

            • Online ordering and menu providers (e.g., third-party e-commerce or point-of-sale platforms);

            • Payment processors;

            • Loyalty and digital wallet platforms;

            • Marketing and analytics services;

            • Social media platforms when you interact with our pages or content;

            • Other partners, as permitted by law and their own privacy policies.

          We may combine this information with other information we collect directly from you.


          2. How We Use Your Information

          We use the information we collect to:

              • Provide and operate the Services – Process your orders, verify age and eligibility, manage your account and Buzzy Rewards, and deliver customer support.

              • Personalize your experience – Remember your preferences, recommend products, and tailor content and offers.

              • Communicate with you – Send order confirmations, account updates, and service-related notices, and respond to your questions and requests.

              • Market and promote – With your consent where required, send emails, SMS, and other messages about products, promotions, events, and offers.

              • Analyze and improve – Monitor usage, perform analytics, troubleshoot issues, and improve the Site, Store, and Services.

              • Protect and comply – Detect and prevent fraud or other illegal activity, comply with legal obligations, and enforce our terms and other policies.


            3. How We Share Your Information

            We do not sell your personal information in exchange for money. We may share your information in the following ways:

            a. Service Providers

            We share information with third-party service providers that perform services on our behalf, such as:

                • Online menu and ordering platforms

                • Payment processors

                • Loyalty and rewards providers

                • Email, SMS, and marketing tools

                • Analytics providers

                • Web hosting, security, and IT support

              These providers are allowed to use your information only as needed to perform services for us.

              b. Legal, Safety, and Business Transfers

              We may disclose information:

                  • To comply with law or legal process – When necessary to comply with applicable laws, regulations, court orders, or lawful requests.

                  • To protect rights and safety – To enforce our terms; protect the rights, property, or safety of Buzzy, our customers, and others; or investigate suspected fraud or illegal activity.

                  • In business transactions – In connection with a merger, acquisition, financing, asset sale, or similar transaction. Your information may be transferred as part of that transaction, subject to applicable law.

                c. With Your Consent

                We may share your information with other third parties when you direct us to do so or give us your consent.


                4. Cookies, Analytics, and Advertising

                We and our partners may use cookies, pixels, and similar technologies to:

                    • Recognize your browser or device;

                    • Remember your preferences;

                    • Measure Site traffic and usage trends;

                    • Analyze marketing performance;

                    • Provide, personalize, and measure ads on the Site and on other websites or platforms.

                  You can often manage cookies through your browser settings. Some third-party analytics or advertising providers may offer their own opt-out tools.



                  5. Email and SMS Preferences

                  Email

                  You may receive emails about orders, account updates, and marketing. You can opt out of marketing emails at any time by clicking the “unsubscribe” link in the email. We may still send you non-marketing emails (for example, about an order).

                  SMS/Text Messages

                  If you opt in to receive SMS/text messages (for example, for Buzzy Rewards updates or promotions):

                      • You agree to receive recurring automated and/or non-automated texts to the number you provide.

                      • Message and data rates may apply.

                      • You can reply STOP to cancel or HELP for help.

                      • Your consent to receive texts is not a condition of purchase.

                    Additional SMS-specific terms presented at signup will apply in addition to this Privacy Policy.



                    6. How We Protect Your Information

                    We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.


                    7. Data Retention

                    We keep your information for as long as reasonably necessary:

                        • To provide the Services and fulfill the purposes described in this Privacy Policy;

                        • To comply with legal, tax, accounting, and regulatory requirements;

                        • To resolve disputes and enforce our agreements.

                      When information is no longer needed, we may de-identify, aggregate, or delete it, consistent with our data retention policies and applicable law.



                      8. Your Privacy Rights

                      Depending on your location, you may have rights over your personal information, which may include the right to:

                          • Request access to the information we hold about you;

                          • Request correction of inaccurate or incomplete information;

                          • Request deletion of certain information;

                          • Opt out of certain types of data sharing or targeted advertising;

                          • Withdraw consent where we rely on consent.

                        To exercise any of these rights, please contact us using the details in the Contact Us section below. We may need to verify your identity. Some requests may be limited or denied where allowed by law.


                        9. Children’s Privacy

                        Our Services are intended only for adults of legal age to purchase cannabis in the relevant jurisdiction. We do not knowingly collect personal information from anyone under 21 (or the applicable minimum age). If we learn that we have collected information from someone under the legal age, we will take steps to delete it as required by law.

                        If you believe a minor has provided us with personal information, please contact us.


                        10. Third-Party Websites and Services

                        The Services may link to or integrate with third-party websites, apps, or services, including online ordering platforms and social networks. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with any information.


                        11. International Users

                        Our Services are intended for users located in the United States. If you access the Services from outside the U.S., you understand that your information may be transferred to, processed, and stored in the United States or other countries, which may have different data protection laws than those in your country.


                        12. Changes to This Privacy Policy

                        We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. Your continued use of the Services after any changes indicates that you accept the updated Privacy Policy.



                        13. Contact Us

                        If you have questions about this Privacy Policy or our privacy practices, or if you want to exercise your privacy rights, please contact us at:

                        Buzzy
                        137 Court St
                        Brooklyn, NY 11201
                        Email: hello@getbuzzy.com